This is Moti mahal express and we are located inside the Pavilion Mall on the third floor. You can find us near the Fountain Chowk area in Ludhiana. The zip code here is 141001. Being in a mall means things are a bit different than a standalone shop. We have to follow the mall hours and deal with the crowd that comes in for movies or shopping. Fountain Chowk is a very busy intersection, so there is always a lot of energy around the building. Our space on the third floor is where we do all our cooking and serving. It’s an express setup, so things move a bit faster here than in a big dining hall. We spend a lot of time just making sure the counter is clean and the food is ready to go out quickly. The mall air conditioning is a blessing during the Ludhiana summers. We don’t do a lot of talking about what we do; we just get to work when the mall opens. It’s a lot of standing and moving around in a small space. The staff is used to the fast pace. We just try to keep the orders straight and the customers fed. It is a practical way to run a food business in a busy city like this. Most of the people who eat here are just taking a break from their day at the mall or heading home from work near Fountain Chowk. We keep the napkins stocked and the trays ready.
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