Sitting here in New Alipore, we spend a lot of time on the phone or staring at computer screens. This office at 33 Durgapur Colony is on the first floor. It gets a little hot in the afternoons when the sun hits the front window. We deal with trains, planes, and bus tickets mostly. People come in asking where they should go for their summer break. We have a lot of old brochures stacked up that nobody really looks at anymore because everything is digital now. Still, it feels right to have them around. We’ve been operating from this same spot for quite some time. The desk is usually covered in scrap paper and half-empty tea cups. It’s not a corporate setup at all. We just know the routes and the prices. Sometimes the internet goes slow and we have to tell customers to wait a bit. It is just the way it is. New Alipore is a nice place to work, even if the parking is a nightmare. We help neighbors and people who walk in from the street. There is no big marketing plan here, just a lot of talking and trying to find the cheapest way to get from one city to another. We keep it honest and hope the travelers have a decent trip. It can be stressful when flights get cancelled, but we try to sort it out as best as we can without making things more complicated than they already are.
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