Vip Luggage World

We are tucked away at 97 Nalanda Shopping Centre in Goregaon West. Being in a shopping centre means we see a lot of foot traffic, especially on the weekends. Our shop isn't the biggest one in the building, but we fill every inch with bags. We have everything from those hard-shell cases to soft duffels. It gets a bit hot in here when the mall's cooling isn't reaching our corner perfectly, so we have a small desk fan that we keep near the counter. We don't have any corporate scripts or uniforms. We just wear our regular clothes and talk to people like neighbors. Sometimes someone comes in just to ask for directions to another shop, and we help them out. That's just how things are in Goregaon. We've seen kids grow up and come back years later to buy their own luggage for college. It makes you realize how long you've been sitting behind the same counter. We handle the inventory ourselves, so if something is out of stock, we know exactly when the next truck is coming. We don't promise things we can't do. If a bag is too expensive for someone, we try to find them a cheaper one that still does the trick. It’s a plain and simple way to run a business. We show up, open the shutters, and see who the day brings in. There is no need for anything more complicated than that.