We’ve been here in Bhandup West at the Shivneri Compound for quite a while now. It’s a busy spot, 5/12 specifically. Honestly, some days are just a lot of phones ringing and people dropping by to ask about trains or buses. We started this because we knew the area and saw people needed help getting their travel sorted without too much fuss. It isn't a fancy office with big glass walls or anything like that. Just some desks and a couple of us trying to keep everything organized. Sometimes the internet acts up or the tea guy is late, but we get the tickets done. Living and working around Samar has its ups and downs with the traffic, but everyone knows where we are. We don't really do big speeches about what we do. If someone wants to go somewhere, we look up the rates and tell them the truth about the timings. It’s pretty straightforward work. Some regulars have been coming to us since we first opened the doors. They know we’ll just tell them if a flight is too expensive or if the bus route is bumpy. It’s just how we run things here. We aren't trying to be the biggest in Mumbai, just trying to make sure the person standing across the desk gets their papers on time. It gets loud outside sometimes with the local noise, but that’s just how Bhandup is. We’re usually here till late evening most days.
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