If you go to the first floor at number 8 in Kurla West, you will find our small travel desk. We are located right near the Madina Hotel, which is a good spot for a quick lunch if we have the time. We have been helping people with bus tickets, train bookings, and sometimes bigger trips for a few years now. The office is quite small and often has a few people sitting around waiting for their turn. It gets pretty hot in the afternoons, but we have a small fan going to keep the air moving. We handle a lot of the local transport stuff that people find a bit confusing to do online by themselves. It is just a couple of us here working behind the counter. We use a few old computers to check the schedules and the latest prices. It is not a high-tech setup, but it works for what we need to do. We see a lot of regulars who come to us every time they need to visit their village or go on a short holiday. Kurla West is always moving, so there is never a quiet moment outside our window. We do not have any glossy brochures, just some printed lists and our own experience from years of doing this. We just try to find a route that works for whoever walks in. It is a lot of phone calls and checking dates over and over again.
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