Payal Pooja Tour Travels

Our office is Shop No 10 in the Nani Bunglow building. It’s easy to find because we are near the Akbar Ali shopping mall in the Chape area of Santacruz West. It is not a very big space, just enough for a couple of desks and some chairs for people to sit while we talk about their trips. The phones ring quite a bit, mostly people asking about bus timings or car rentals for the weekend. Santacruz can get very crowded, especially with the shopping mall nearby, so there is always a lot of movement outside our window. We spend our time looking at maps and checking schedules on the computer. Sometimes the internet is slow and we have to ask people to wait a bit longer while we get things sorted. We have brochures for Payal Pooja Tour Travels stacked up in the corner, some of them a bit old now, but they show the places people like to go. We deal with all sorts of travel plans, whether it’s someone going to visit family or just a quick trip out of the city. The office has a bit of a lived-in feel to it, with calendars on the wall and tea stains on some of the notebooks. It’s a practical place where we just handle the day-to-day work of getting people from one place to another. Most of our regulars live in the nearby lanes and just walk over when they need something booked. It is usually quite a lot of paperwork, but we get through it eventually.