Oswal Travel Line is located on Nehru Road in Vile Parle, at number 6. Vile Parle is a very active neighborhood, and Nehru Road is always full of people heading toward the station or the airport. We have a small office here where we do all our work. It is mostly just us and the phones. We spend hours every day checking different routes and making sure the dates for our clients are all lined up properly. There isn’t a lot of extra space in here, so we have to stay pretty organized. We don't use any complicated software, just the standard booking sites that everyone else uses. We’ve been in this spot long enough that we know most of the other shopkeepers on Nehru Road. Sometimes people just pop their heads in to say hello or ask about the weather in some other part of the country. We don't have a big sales pitch or anything. We just listen to what someone wants and then we look it up on the computer to see if it’s possible. It can be a bit stressful when a flight gets canceled and we have to fix everything quickly, but that is just part of the job. Most days are just quiet work, typing away and making sure the printer has enough ink for the tickets. We keep things honest and tell people if a certain plan isn't going to work out well.
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