Air India

This address is A/4-204 in the Jai Vidydani building. We are located in Om Nagar, which is part of J.B. Nagar in Andheri East. Being so close to the airport, the whole neighborhood feels connected to the planes. You can hear them taking off all the time. This isn't the big head office with the glass walls; it’s more of a local branch or a housing spot for staff. The building is a typical Mumbai apartment style. We have some files and some desks shoved into the rooms. It’s a bit cluttered if I’m honest. There’s always a stack of papers that needs sorting. We spend a lot of time talking about flights and schedules. The monsoon is always a bit tough on the building, we get some damp patches on the walls sometimes. Most of us have been working with the airline for years, so it’s like a second family. We know the shortcuts through the narrow lanes of J.B. Nagar to avoid the traffic on the main road. It’s a busy life. We don't have fancy furniture, just the old wooden desks and chairs that have been here forever. We just keep things moving as best as we can from our little corner of Mumbai 400059. Some days the phones don't stop ringing, and other days we just sit and sort through old records until it is time to head home.