Our little shop is located right at Main Chowk B/2 in Ganga Vihar, Gokul Puri. It’s a busy spot where a lot of people pass by every day. We mostly spend our time looking through magnifying glasses at small circuit boards. Mobile phones are always breaking, whether it’s a cracked screen or a battery that won’t charge anymore. We have a small workbench in the back with all our tools—soldering irons, tiny screwdrivers, and tweezers. It’s messy with wires and spare parts scattered around, but we know where everything is. We also keep some basic accessories like chargers, cables, and screen protectors on the front counter. It’s not a very big shop, just enough space for a couple of us to work and a small area for customers to wait. We don't have fancy air conditioning, just a ceiling fan that hums all day. Sometimes the repairs take longer than we thought because the parts are hard to find, so we just tell people to come back tomorrow. We’ve been in Gokul Puri for a while now, and we’ve seen all kinds of phones come through our door, from the old button ones to the new touchscreens. We don't use a lot of technical talk with our customers; we just tell them what’s wrong and how much it’ll cost to fix it. It’s a simple, honest business. We try to be fair and just get the phones working again.
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