S N Communication is located in the middle of Gaffar Market in Karol Bagh, at 171 B. If you know Gaffar, you know it’s one of the busiest places you can find. There are people everywhere and everyone is in a hurry. Our shop is small, just like most of the others around here. We have glass counters filled with phones, chargers, and cables. Most of the time, the space is cramped because we have so much stock and people coming in to ask about repairs. It’s not a quiet place. There is always someone calling out or music playing from a shop nearby. We spend our days looking at small screens and trying to fix buttons or cracked glass. It’s a lot of sitting and focusing on tiny parts. We don't have a fancy lounge for customers. They usually just stand by the counter while we check their devices. It’s an honest way to make a living. We’ve seen all kinds of phones come through here. Sometimes we are swamped with work and other times we just stand by the door watching the crowd go by. We don't do big advertisements. Most people just find us while they are walking through the market looking for a deal. It’s a fast-paced life in Karol Bagh, but we’ve gotten used to the chaos over the years. That's just life in the market for us.
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