M S Telecommunication is located in Dakshinpuri at B-4 & 5. We have a bit more space since we are spread across these two spots, which helps when we have a lot of stock coming in. It’s a busy neighborhood and there’s always noise from the street coming into the shop. We mostly deal with budget phones and basic repairs that people need every day. The counters are usually covered with different types of screen protectors and chargers. We don't have any fancy uniforms or anything like that, just us in our regular clothes doing the work. Sometimes the electricity goes out and we have to wait a bit before we can finish a repair, but people around here are used to that. We try to keep the most common spare parts in the drawer so people don't have to wait for days. It gets quite dusty with the traffic nearby, so we spend a lot of time wiping down the glass. We aren't doing anything groundbreaking, just running a local business. People come in to ask for advice on which cheap phone is better, and we tell them what we've seen work well. It’s a practical job. We’ve been in Dakshinpuri for a while now and we know the pace of the market. It’s just about being there for the customers who live around the corner. We don't have much of a digital presence, just the physical shop where people can find us every day.
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