Our shop, Fareed Communication, is in Jamia Nagar on Muradi Road. The exact address is Batla House 337-C/63. It’s a very busy part of the city. We do all kinds of mobile phone repairs and sell various accessories. If someone has a broken screen or a phone that won't turn on, they bring it to us. The shop is small and usually filled with tiny screws, spare parts, and tools. We spend most of our hours behind the counter working on small circuit boards. It’s hard on the eyes but it’s what we do. The street outside is always noisy with students and motorcycles passing by. We don't have a marketing team or a fancy website. We just have the sign out front and people see it as they walk to the market. Most of our customers live right here in the neighborhood. We try to be fair with the prices so people keep coming back. Sometimes a specific part is hard to find and we have to ask the customer to wait a few days. We aren't a big service center with a fancy waiting area. You just stand by the counter or come back later in the evening. We’ve been in this spot for several years now and it’s a good community. We know the other guys who run shops on Muradi Road. We just keep fixing phones and selling recharges for the locals.
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