Bawa Telecom

Bawa Telecom is located in Karol Bagh at 201/5. It’s a small shop in one of the busiest parts of Delhi. If you walk through these streets, you'll see hundreds of shops, but we’ve been at this spot for a while. We do all the usual things like selling SIM cards, fixing broken phone screens, and helping people with their mobile settings. It gets very crowded in the evenings when everyone is out shopping. The shop is quite small, so if there are three customers inside, it already feels full. We have glass counters filled with chargers and earphones. Sometimes it feels like we are just repeating the same answers to the same questions about phone batteries all day. But that’s how it goes in the telecom business. We don't have any big signs or expensive lighting. It’s just a counter and a few stools. Karol Bagh is a place where everyone is looking for a deal, so we spend a lot of time haggling over a few rupees. It can be tiring, but it’s part of the local culture here. We just try to fix what we can and sell what people need. Most of our day is spent looking at small screws and tiny circuit boards under a lamp. It’s a living, and it keeps us busy from morning until late at night.