Icici Bank Ltd

This branch of Icici Bank Ltd is a bit of a local hub here in Kerala. I’ve been back in India since 2013 after spending quite a long time living and studying abroad, including graduating high school in Dubai back in 1994. Coming back to work here was a big change, but it’s been good to be home. The way we do things at this bank is pretty straightforward. We don't have a lot of corporate fluff. It’s mostly just us helping people with their bank books, setting up accounts, and making sure the transfers go through to the right place. Being in this part of Kerala, you get to know the regulars. We spend our days behind the counter or at our small desks, often having to explain things multiple times because the rules seem to change so often. It’s not always easy, especially when the power goes out or the system is slow, but we make it work. I keep my phone number, 91944753096, handy for people who have urgent questions about their money. We don't have a massive office with marble floors. It’s a functional space where we handle the cash and the documents. We just try to be honest with people about what we can do and how long things will take. It’s a regular job, but it’s important to the folks who live around here, and we take that responsibility seriously every single day we are open.