Poovar Island Resort,Three Star Resort

I’m Anees Muhammed and I run things from Thodiyil House in Mathra. This is our base for Poovar Island Resort, which is a three star resort. The address is in Punaloor, Kollam, which is a bit of a drive from the actual water. We use this house for the administrative side of the business. My family lives here too, so it’s very much a home-based operation for the back-end stuff. We handle bookings and look after the staff details from this desk. Poovar itself is a beautiful spot, but the work behind it happens here in Punaloor. It’s a lot of phone calls and checking the books. Sometimes we have to go back and forth to the resort. The roads in Kerala are always a bit of a gamble with time. We don’t have a big corporate office with a lobby. It’s just a room with a laptop and some files. We’ve been doing this for a while now. Neighbors often ask how the resort is doing. It’s a small community in Mathra, so everyone knows each other. We try to stay organized, but sometimes things get a bit messy with all the paperwork. We aren't trying to sound like a big fancy company. We are just local people managing a resort. It’s hard work and long hours, especially during the tourist season. We just take it day by day and hope for the best.