About Hotel Horizon – Hotels, Motel & Resorts in Thiruvananthapuram
We are set up on Aristo Road. It is a decent location, not too far from things but not right in the middle of the loudest noise either. We call it Hotel Horizon. It is just a standard building with the usual setup you would expect from a local place. We spend most of our day-to-day work answering the phones and helping people find the building, since some maps get a bit confused about this specific turn off the main path. The staff is mostly local people who have been working here for a few years. We don't have a corporate office in another city telling us how to talk to our guests. We just talk like normal people. If a room needs cleaning, we clean it. If someone needs an extra pillow or a towel, we go find one in the supply closet. It is simple work, but it keeps us on our feet all day. The windows look out over the street and you can see the neighbors going about their own business. We don't have any big slogans or promises. We just keep the doors unlocked and the rooms ready for whoever shows up. Sometimes we sit in the back and have tea when it’s a quiet afternoon. It is a small operation, but it belongs to us. We like that we know where everything is, from the fuse box to the extra linens.
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