You’ll find K Neelkandan at B/437 on D N Road. We are part of the Diamond Industrial Estate. It’s a massive complex with a lot of different businesses tucked into every corner. Our unit is just one of many, but we’ve made it our own over the years. The walls are a bit stained from the work we do, and the lighting is just those long fluorescent tubes that hum a little when they've been on too long. It’s an industrial space, so there’s no point in trying to make it look like a showroom. We have our tools and our materials laid out where we can reach them easily. D N Road is always buzzing with activity, so getting in and out can be a bit of a chore sometimes. But once you’re inside the estate, it’s a different world. It’s all about the machines and the production. We don’t have a sales team or anyone to answer the phone with a script. If the phone rings, one of us just wipes our hands and picks it up. We’ve been here at Diamond Industrial for a long time. We know the security guards and the guys in the units next to us. It’s a community of people who just want to do their jobs. We don't promise anything impossible. We just do the work as it comes in and try to keep everything running.
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