Our shop is in Greens The Mall, located on Arzan Shami Road in Mulund West. Specifically, we are at unit L 29. It’s a decent spot in the mall where people usually pass by while doing their weekend shopping. Gulab D Shah has been here for a good while. We don’t have a massive showroom. It’s just a small space packed with whatever we are selling at the time. The lighting is okay, but we often have to fix a bulb or two. Dealing with mall management can be a headache sometimes with all their rules. We open up in the morning and stay until the mall closes at night. It’s a long day. We see a lot of different people walking in. Some are just looking around to pass time, and others actually need something. We don’t push anyone to buy. We just stand behind the counter and wait. Sometimes we chat with the shopkeepers next door when things are slow. The mall gets really busy during festivals. That’s when we have the most work. We don't have a big corporate team. It’s just family and a couple of helpers. We handle the inventory ourselves, counting items every few days to make sure nothing is missing. It’s a quiet way to make a living, even with the mall music playing in the background all the time. Sometimes the air conditioning is too cold, so we keep sweaters handy under the desk.
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