Working here in Malad West means you’re always listening for the sound of the oven timer or the bikes starting up outside. The shop isn't very big, and most of the space is taken up by the kitchen in the back where all the heat is. We spend most of our shift standing on our feet, watching the orders come up on the screen. Malad is a crowded place, so the delivery guys are always complaining about the traffic near the station. We don't have much of a seating area, just a few stools and a narrow counter if someone wants to eat right there. The smell of dough is everywhere, and it gets into your clothes by the time you go home. It’s a fast-paced environment, and sometimes it gets a bit chaotic when three phones are ringing at once. We just try to keep the boxes folded and the toppings ready. The floor gets a bit slippery from the flour, so we have to be careful. It’s not like a fancy restaurant where you sit for hours. People come in, get their stuff, and leave. We’ve got a rhythm going now, even when the rain is pouring down outside and everyone wants food at the same time. It’s just a busy local branch trying to keep up with the neighborhood's appetite in Malad West.
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