Bagga Communication is right on the corner of Kochar Market Road and Ramnagar Rander Road. It’s a very busy intersection, so there’s always a lot of dust and noise from the traffic. I spend a lot of time cleaning the glass on the front of the shop because of all the soot from the buses. We handle a bit of everything here. Phones, recharges, and sometimes we help people set up their new devices. The market road is always full of people looking for a bargain, so they come in and ask a lot of questions about the price of every little thing. I have a small stool behind the counter that has been wobbling for two years, but I never remember to fix it. We have a lot of plastic cases hanging up, mostly for the older models that are hard to find parts for now. It’s a small family-run thing, and we don't have any corporate rules or anything. If someone is short a few rupees, we usually tell them to bring it next time. That’s just how we do things in this part of town. The shop gets quite cold in the winter because the door doesn't shut all the way, so I usually wear a thick sweater while I work. It’s just a regular local spot for people who need their phones sorted out.
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