Indian Airlines

This office for Indian Airlines is situated in Hyderabad, though the address we use mentions Uttar Pradesh and the 500 024 pin code, which can be a bit confusing for some people. We handle things in several languages here, mainly English, Urdu, and Hindi, because the people who come to see us are from all different backgrounds. It’s a busy place with people always asking about flight times or how to change their bookings. I’ve been sitting at this desk for years, and I’ve seen the way the airline business has changed over time. The office itself is pretty plain, with some old posters on the walls and chairs for people to sit on while they wait their turn. We try to answer every question, even when the lines get long and people start getting a bit impatient. The mix of languages makes the office sound very lively, with different conversations happening all at once. I usually bring my own lunch from home because the local shops get too crowded at noon. It’s not a high-tech setup with all the latest gadgets; we mostly rely on our computers and the knowledge we’ve picked up over the years. We just show up every day, open the doors, and help whoever walks in with their travel plans. It’s steady work and it keeps us busy from morning until the sun goes down.