We are located in the Patparganj industrial area, specifically in units 320 and 321. F.I.E. Patparganj is a place where people actually make things and ship them out. Birbal Export is right in the middle of all that. Our units are mostly used for storage and packing. Every morning starts with the sound of packing tape being pulled and boxes being moved around. It’s a very hands-on environment. We don’t have much in the way of decor. The walls are mostly covered in shipping schedules and duty charts. We deal with exports, so there’s always a bit of stress about deadlines and shipping containers. Sometimes the paperwork gets confusing with all the different rules, but we’ve been doing this long enough to figure it out. We aren't a high-tech startup. We are just a group of people who know how to get products from here to another country. It’s a lot of physical work, especially when a big order comes in and we have to stay until the truck is loaded. The air in the industrial area is always a bit heavy with the smell of nearby factories, but you get used to it. We keep our overheads low so we can just focus on the job at hand. There’s no mission statement on the wall, just a calendar and a clock. We just do the work, send the invoices, and hope the traffic isn't too bad on the way home.
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