Heritage Herbal Beauty Parlour

Heritage Herbal Beauty Parlour is part of the Om Complex on Kolar Road in Bhopal. We occupy shops 116, 117, and 118, which gives us a bit more room than some of the other places nearby. We are right opposite Bhimakunj, and that’s where many of our regulars live. Kolar Road is always under some kind of construction or heavy traffic, so it can be a bit of a mess outside our front door. Inside, we try to keep things a bit more peaceful. We focus a lot on herbal treatments, using things like amla and shikakai for hair. The shop has a specific smell of those natural ingredients, which is much better than the smell of chemicals. Our furniture is a mix of different styles we’ve picked up over the years. Some of the chairs are a bit squeaky, but they are comfortable enough. We have a lot of windows, but we keep them covered with curtains for privacy. The staff is just a few local people who have learned the trade over time. We don’t have a computer for bookings; we just write everything down in a big paper diary. Sometimes we lose the pen and have to hunt for it while a customer is waiting. It’s a bit disorganized at times, but we always manage to get the work done. The complex has a lot of other shops, so there’s always someone popping in to borrow a match or some sugar for their tea.