Indian Railway Catering & Tourism Corporation Ltd

Working here at the Pune Station 41275 office for the Indian Railway Catering & Tourism Corporation Ltd is a lot different than people might think. Even though it is a big name, our daily life is all about this specific station and the people passing through it. It is incredibly loud and busy because the trains are always coming in. We are situated right in the thick of it. My desk is often covered in paperwork related to food orders and tour bookings. We see thousands of faces every day, most of them just looking for their platform or a quick meal. We don't have time for fancy talk because there is always someone waiting with a question. The staff here is a mix of older folks who have been with the railways forever and younger people just starting out. We all just try to keep the chaos under control. It’s not a polished corporate office; it’s a working space at a railway station. There is dust from the tracks and the constant sound of announcements over the speakers. We handle a lot of different tasks, from managing the catering stuff to helping people understand their tour itineraries. It is a lot of responsibility, but we just take it one passenger at a time. It’s a tiring job but being part of the life at Pune Station keeps things interesting. You never know who you will meet or what will happen next during the course of the day.