Karwan Holidays is up on the third floor of a building in East Patel Nagar, at No. 23/21. It’s a typical office setup in a busy part of town. The stairs are a bit narrow, and the building itself has seen better days, but it’s where we do all our work. We spend most of our time sitting at desks, looking at computer screens and talking to people on the phone. The office is often a bit messy with travel brochures, old tickets, and stacks of notebooks. We have some maps pinned to the walls that are starting to curl at the edges. It’s a small team here, so we all end up doing a bit of everything. Sometimes the noise from the traffic down on the street is so loud we have to close the windows, even when it’s hot outside. We don't have a big fancy storefront with glowing signs. We’re just tucked away on the third floor. It can be a bit quiet some days, and then really hectic the next when everyone seems to want to book something at the same time. We have a small kitchen area where we make tea, which is usually sitting on someone's desk getting cold while we work. We’ve been at this address for a long time and know the neighborhood well. It’s a basic office, and we just focus on getting the details and the bookings sorted out for people. It is a lot of paperwork, but we manage.
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