People know the name Nirulas, but our spot in Shahdra has its own feel. It is located in Bhola Nath Nagar. We deal with a lot of local families and hungry regulars. The kitchen stays busy, especially in the evenings when everyone wants something sweet or a quick bite to eat. We do not have those massive fancy lounges you see in the big shopping malls. This is more of a neighborhood shop where we recognize the people who live just down the street. Working here means staying on your feet for long hours. You hear the hum of the freezers and the sound of people chatting while they wait for their orders to be ready. Bhola Nath Nagar is a crowded place, so there is always something happening outside the window. We try to keep the tables clean and the orders moving fast enough so nobody gets grumpy. Sometimes we run out of a certain ice cream flavor and have to explain it to a kid who really wanted it, which is the tough part of the job. But mostly, it is just about serving the food and keeping the place running. It is a bit cramped when the school kids come in after their classes, but that is just how it is in this part of Delhi. We are not trying to change the world here; we just want to make sure the food is ready when you walk in.
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