You can find us at the Om Heera Panna Mall over in Oshiwara, Jogeshwari West. Being in a mall means there is always a lot of foot traffic and noise around the shop. Royal Impex has a small spot here, and we’ve made it work for a long time. It’s not a massive place, so we have to be clever about how we stack the boxes. Most of our day is spent checking the inventory and making sure things are moving out to where they need to go. The air conditioning in the mall is usually too cold, so we often wear sweaters even when it’s burning outside. We know the security guards and the other shop owners nearby pretty well. Sometimes we grab a coffee from the stall downstairs when things are slow in the afternoon. We don’t have a big corporate team, just a couple of us handling everything from the paperwork to the heavy lifting. The lights in our section are a bit bright, but it helps when we are looking at the small details of the goods. We don’t really do any fancy marketing. People usually just stumble upon us while they are shopping for other things in the mall. It’s a bit of a grind sometimes, especially when a new shipment arrives and we have to stay late to sort it all out. But it’s a good spot to be in.
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