Bharti Airtel Limited

Our office is on the 1st floor of Bx 31 in the Model Town Extension area of Ludhiana. It’s a pretty decent location, though the stairs can be a bit of a climb on a hot afternoon. We’ve been working out of this spot for quite a bit, focusing on the local service needs for this part of town. Ludhiana is a busy place, and Model Town is no different. We spend most of our mornings going through emails and the rest of the day talking to people who walk in. The office is functional and a bit cluttered with equipment, but we know where everything is. We handle a lot of the backend stuff that keeps the phones ringing and the data flowing. It’s not glamorous work. Sometimes we have to stay late to finish up paperwork or wait for a technician to call in from the field. We don't have a receptionist; one of us just looks up from the desk when someone comes in. We try to be helpful and straightforward. Most of the folks around here know us by now. It’s a small team, and we’ve all learned how to handle the quirks of the local network. We just show up every day, do the tasks that need doing, and try to keep things running smoothly for the 141002 area. It's just routine work for us.