M S Munshi Ram Raj Paul

The name M S Munshi Ram Raj Paul comes from the family, and that is pretty much how we run everything. We don't have a big physical storefront that you can just walk into from a main road. Most of our stuff happens through the email address you see, which is handled by Pankaj Sharma. It might seem a bit old fashioned to some, using a Rediffmail account, but it has worked for us for years and we don't see a reason to change it now. We handle our business matters one by one as they come into the inbox. It’s a very direct way of working. There are no secretaries or middle managers to go through. When you reach out, you are talking to the people who actually do the work. We take care of the legacy of the names Munshi Ram and Raj Paul by just being honest and getting things done. It’s a quiet way to operate. We don't have a lot of overhead or a fancy office in a glass building. We probably spend too much time sitting in front of the computer screen, but that is just the nature of how things have evolved for us lately. Sometimes we get behind on replies when life gets busy or the power goes out, but we always catch up eventually. It’s just a small, personal operation that relies on simple communication and keeping our word to the people we deal with.