Reliance Communication

We work here at the Reliance Communication office in Anand Nagar. The address we have down is in Assam, with the 390016 zip code. It is a bit of a weird mix on the paperwork, but that is where we are based. We handle a lot of the phone and data stuff for the people in the area. It is a small office, nothing like the big headquarters you might see on the news. We have a couple of desks, some computers that are getting a bit old, and a lot of cables. Most of our day is spent talking to customers who are having trouble with their signals or their bills. It can be frustrating when the system goes down, but we do what we can to get it back up. We don't have any scripted lines or fancy uniforms. We just talk to people like normal neighbors. The office gets a bit dusty because of the road outside, so we are always wiping down the counters. We take our tea breaks together and talk about the local news. It’s a simple job, really. We just make sure the connections stay active and help out whoever walks through the door. Some days are slow and we just sit and wait for the phone to ring. Other days, everyone comes in at once and it’s a bit of a scramble. We just take it one day at a time and keep moving.