Kits N Spares

This place is in D-88/5, Okhla Industrial Area, Phase-1. It is a big industrial zone, so it’s not the kind of place you just stumble upon while walking. There are lots of trucks and big warehouses all around us. We spend the day handling various kits and spare parts for different machines. The space is fairly large, but it fills up fast when a new shipment comes in from the factory. We don’t have fancy rugs or air conditioning in the main area. It’s just concrete floors and metal racks. We use old ledgers mostly, though there is a computer in the corner that we use sometimes. The guys working here have been around for years. We know the Okhla area well, especially the little spots to get decent chai in the afternoon. It gets quite loud with the machines running in the nearby units. We spend a lot of time packing things into boxes and taping them up. Kits N Spares is just a straightforward business. We don't have a marketing team or anyone to write fancy letters. We just answer the phone and see what people are looking for. Sometimes we stay late when a big order needs to go out by morning. It’s hard work, but it’s what we do. The gate sticks a bit in the rain. We just use a bit of oil on it. It’s a busy life here in Phase-1 and we are part of it.