Tivoli Grand Resort Hotel

We operate out of an M.I.G. flat, specifically number 77 in Block E/2, Pocket-2. This is over in the 110085 area of Delhi. It might seem a bit unusual to have a hotel business office in a flat, but it's where we do all our planning and phone calls. We deal with guest bookings and keeping the schedules straight. There is always someone coming or going, or a phone call about a room. The office is pretty simple. We have some desks, a couple of cupboards for linens and supplies, and a lot of registers to keep track of who is staying with us. It's a busy atmosphere most of the time. We aren't right in the middle of a big commercial district, which we kind of like. It's a bit more like a neighborhood feel. We spend a lot of time talking to the staff at the actual resort site to make sure everything is ready for the guests. Sometimes things get a bit disorganized when we have a big group coming in, but we usually manage to get it worked out. We have a small kitchen area where we make tea for anyone who stops by. It’s just a regular group of people working together. We don't use any fancy systems, just the basic stuff that gets the job done. It’s been our base for a while now and it works for us and the people who stay with us regularly.