The Imperial Hotel

Our place is located at C6, B/ 84 in Janakpuri, New Delhi. It’s a bit different from the big hotels you might see in the center of the city because we are right here in a residential and commercial mix. Being in Janakpuri means we see a lot of local foot traffic. The building is simple and we focus on keeping the rooms tidy and the guests comfortable. It’s not a place with a thousand employees. We have a small staff and we all end up doing a bit of everything, from checking people in to making sure the breakfast area is stocked. The halls are usually quiet during the day when everyone is out at work or sightseeing. We spend a lot of time on maintenance because things wear out when you have people coming and going all the time. The neighborhood has everything you need, like shops and little places to eat, so our guests usually find it convenient. We don’t use any big marketing slogans. We just show people to their rooms and help them with their bags if they need it. It’s a straightforward way to run a hotel. Sometimes the Delhi heat makes things tough, but we keep the fans and coolers going. It’s just a local hotel where we try to do a decent job every day without making a big fuss about it. We’ve been part of this community for years and we like it.