The Claridges Hotel,Surajkund,Faridabad

Even though the hotel is out in Surajkund, Faridabad, a lot of our administrative side happens here at B-102, Charak Sadan in Vikas Puri. It’s a bit of a commute for some of us, but this is where we handle the phones and try to sort out the bookings. The office is usually full of the sound of keyboards clicking and people talking over each other to get things done. We deal with a lot of people planning big events or weddings, and that means a lot of details to keep track of. Sometimes the paperwork gets piled high and we have to spend the whole afternoon just filing things away so we can find them later. It’s a regular office setup, nothing fancy, with a tea stall nearby where we go when we need a break from the screens. We get calls from people who are confused about the location or want to know about the rooms, and we just give them the straight answers. There are days when the power goes out and we just have to sit and wait, which is just part of living in New Delhi. We aren't trying to be anything we're not. We just work here, making sure the reservations for the hotel in Faridabad are actually in the system when people show up at the front desk.