Taj Palace Hotel, New Delhi

This office for Taj Palace Hotel is located at B-41 in Dayanand Colony, over in Lajpat Nagar-4. It’s a ground-floor space that stays pretty busy because of where we are. Dealing with a hotel operation from here means there’s always something going on, whether it’s coordinating staff or sorting out deliveries. Lajpat Nagar is a crowded area, so getting in and out of the colony can be a bit of a struggle some mornings. We aren't the main hotel building you see in the photos, but this is where a lot of the actual legwork happens. The office is a bit cramped with all the paperwork and people coming in and out. We don’t have fancy uniforms or a grand lobby here, just desks and a lot of coffee. Sometimes the internet goes down or the street outside gets blocked by a delivery truck, but we just keep going. People often get confused by the address and think they’re at the hotel itself, so we spend some time explaining where we are. It’s a hardworking environment. We’ve been here for a while and have gotten used to the noise of the neighborhood. We just focus on getting the daily tasks done so the guests at the main property have what they need. It’s not glamorous work, but it’s how the hotel keeps running smoothly behind the scenes. We just keep our heads down and get through the massive pile of daily logs.