Ramada Plaza-Jhv (Varanasi)

This office here in Mayur Vihar Phase I, specifically at 39 B in Pocket Iv, is where we handle things for the Ramada Plaza in Varanasi. It’s a small space, mostly used for administrative work and bookings. We aren't actually at the hotel itself, which can be a bit confusing for people who just see the name. We spend our days on the phone with the team back in Varanasi or talking to people looking to book a room. Mayur Vihar is a busy residential part of Delhi, so the office feels like part of the neighborhood. We don’t have much in the way of decoration here. It’s just files, computers, and a few desks. Sometimes people walk in thinking they can check into a room right here, and we have to explain that the hotel is quite a distance away. We try to keep our records straight and make sure everything is ready for the guests arriving in Varanasi. It’s a lot of coordination. The weather in Delhi can be tough, so we spend a lot of time inside this little office. We’ve got a small team and we’ve all known each other for a long time. It’s a simple operation but there’s always something to do. We make sure the paperwork is sorted and the reservations are confirmed without making a big fuss about it. It is mostly just keeping the schedule organized.