Ohr (Online Hotel Reservation)

We sit at 1725, Naya Bazar in Delhi. It is a very crowded and busy area, which is pretty typical for this part of the city. We focus on online hotel reservations. Even though everything is done on computers these days, we still operate from this physical spot in the market. The street outside is always noisy with carts, people shouting, and vehicles moving through. We have a few computers set up and we stay on the booking websites for most of the day. It started years ago because we saw how difficult it was for people to find decent rooms when they traveled. We help travelers get a place to stay without too much trouble. It is a small office and we drink a lot of tea while we work through the booking lists. The building is quite old, just like most of the structures in Naya Bazar. We don't have a big marketing team or anyone doing social media for us. It is just us answering emails and taking phone calls from people who need a room. Sometimes we have to call the hotels directly to fix a mistake or check on a price. We know this neighborhood like the back of our hand. It is a simple operation really. We just try to make sure the bookings are done right so nobody has a problem when they arrive. We don't use fancy jargon or marketing talk.