Inter Continental The Grand

Our place is located at R-27,A in Model Town-III. It’s a busy part of Delhi, and there is always something going on outside our doors. Inside, things are a bit different. We deal with guests and visitors every day, making sure rooms are ready and things are where they should be. It’s a lot of walking back and forth. Some days are quieter than others, but usually, there's a bit of a rush around check-in time. We don't have a big corporate manual we follow word for word. We just try to be helpful when someone asks for a towel or directions to the nearest metro station. The building has been here for a bit, so it has its quirks, like the occasional squeaky floorboard or a door that sticks if you don't pull it just right. We’re just a bunch of people working here to keep the lights on and the place running. It’s not about being the fanciest spot in the city. It’s just about having a place for people to stay while they’re in town. We keep things straightforward. If something breaks, we fix it. If someone is hungry, we point them to the kitchen. It’s just how we do things here in Model Town. We're just regular folks doing a job. We don't spend much time worrying about the competition, just the people who are staying with us tonight.