Hyatt Regency,New Delhi

Our address is D 128 in Mohamadpur, and that is where we operate. Even though the name Hyatt Regency sounds quite grand, for those of us on the ground in New Delhi, it is a lot of hard work every single day. We are located in the 110066 area, and the building is quite a landmark around here. My day usually starts early, checking the hallways and making sure everything is where it should be. It is a massive place, and you can easily get lost if you don't know your way around the service elevators. We have a large team, from the people in the laundry room to the ones fixing the lights. We don't spend much time talking about big goals or missions. Mostly, we just talk about what needs fixing or which room needs an extra towel. The back office is a bit cramped and full of schedule boards and uniform racks. It’s a far cry from the fancy lobby the guests see. We have a small canteen where we eat our meals and catch up on the local news. The traffic outside in Mohamadpur can be a nightmare during rush hour, so most of us try to arrive early. We’ve seen the neighborhood change a lot over the years, with new buildings popping up everywhere. It is a busy life, but it’s what we know. We just try to keep the place running smoothly.