Hotel Intercontinental,Nehru Place,New Delhi

Even though the name says Nehru Place, we are actually located over at A-29 Airport Apartments in Vikas Puri. It’s a bit of a trek between the two areas, but this is where we handle all our business. We deal with guests and rooms every day, and it can be a very busy job. New Delhi is always crowded and noisy, so having a place for people to stay is quite important. We spend a lot of time on the phone or checking people in at the desk. The apartments are located in a quieter part of the area compared to the main roads, which is nice for a change. Sometimes things go wrong, like a pipe leaking under a sink or a light bulb going out in the hallway, but we fix it as fast as we can. We aren't a big corporate chain with thousands of employees everywhere. It's just a few of us making sure everything is okay for the people staying here. We don't have those fancy brochures with airbrushed photos. We just talk to our guests directly when they arrive. Most of them are traveling for work or visiting their family members nearby. We keep a simple list of who is coming and going on a clipboard. It’s a very basic operation really. We’ve been at this address for a good while now. The rooms are plain but they work fine for a night or two. We don't promise anything we can't actually do for the guests.