Zainab Bags

You can find Zainab Bags at 27 A Sri Lakshmi Krupa on Shankaramutt Main Road in Byculla. This part of Byculla is always moving and there is never a quiet moment. We’ve been here at this address for quite some time now. The shop is part of an older building, so it has some character, like an old wooden counter and a few cracks in the floor tiles. We keep our bags arranged by size mostly, but sometimes things get mixed up when we’re having a busy day. It’s a small operation, just a few of us handling everything from the cleaning to the sales. We don't use corporate language or have big staff meetings. We just talk about what needs to be done over a cup of tea in the morning before we open. The main road is right outside our door, so there’s a constant sound of traffic and people talking loudly. We like being in the middle of it all. Most of our customers are from the neighborhood, people we see at the tea stall or the local grocery store. We don't have a fancy mission statement or any marketing slogans. We just sell bags that work for people’s daily lives. Sometimes the power goes out in the afternoon, but we just keep the doors open for natural light. It’s a simple way of doing things in Byculla and it works for us.