Birla Sunlife Mutual Fund Asset Management Company

We are based in Goregaon West, which is a pretty bustling part of Mumbai these days. Being a mutual fund asset management branch, we deal with a lot of investment queries from local people. Our office isn't anything spectacular to look at, just a functional space where we handle the daily numbers. People come in from all over the suburb to ask about how their funds are doing. We spend a lot of time looking at screens and reading through the latest market reports. It’s a lot of sitting at the desk and talking on the phone with the head office. The pace can be quite fast because Mumbai never really slows down, even when it rains. We try to keep a calm atmosphere inside the office, though. There are desks for the staff and a small area with some chairs where people can wait. We go through a lot of paper despite everything being on the computer. Sometimes the monsoon makes it a bit tricky to get to work on time, but we usually manage. We don't use any of that complicated financial jargon when we talk to folks who walk in. We just explain things as they are. It’s about helping people understand what is happening with their money. We take our lunch breaks together and talk about regular things like the train schedule or what we’re eating. It’s a straightforward job in a very busy city. We know the rhythm of Goregaon well.