Arvind Tours & Travels

Ghatkopar is always moving, isn't it? Our spot in A-3 is right in the middle of that energy. We spend our days looking at travel routes and trying to piece together trips for people. It’s a lot of small details. One mistake and someone misses a connection, so we have to stay focused. The space we have is quite small, but we’ve made it work over the years. We have a couple of computers that are always running and a phone that rings more than I’d like. It’s not like those big corporate travel offices you see in movies. It’s just us in a room, trying to find a way for someone to get to their cousin's wedding or a work trip. We get a lot of regulars who live nearby. They don’t want to use those confusing websites, so they come to us instead. We talk through the options, show them the prices, and get it booked. Sometimes we just chat about the weather or how crowded the trains were that morning. It’s a local life. We open up early and stay until the work is finished. There are stacks of brochures from places we’ll probably never go ourselves, but it’s nice to look at them. We just try to keep things simple and get the tickets in people’s hands. It takes a bit of patience, but we have plenty of that. Most of our day is spent typing away and checking dates.