Dst Of Tata Indicom

Our shop is located at 54, Dhakuria Station Road E. It’s right there in Kolkata, and as the name suggests, it’s very close to the station. We handle things related to Tata Indicom services, mostly dealing with customers who have issues with their connections or want to get something new set up. It’s a busy little spot. People are always popping in while they are on their way to or from the train. The space is a bit cramped because we have to keep a lot of equipment and paperwork around the back. It gets hot in the afternoons, but we have a couple of fans that keep the air moving. We aren't corporate executives; we're just the guys on the ground. When someone's phone line goes down or their internet stops working, they come to us. We try to explain things in plain English, or Bengali usually, so everyone understands what’s happening. There’s a lot of noise from the trains passing by throughout the day, but we don't even notice it anymore. We work six days a week, and sometimes it feels like the work never ends. There’s no big philosophy behind what we do. We just want to make sure the customers walk out with their problems solved or their new connection ready to go. We’ve been here at Dhakuria for a good while, so most of the locals know where to find us. It’s a practical job, and we just take it one customer at a time. Sometimes the internet is slow for us too, which is ironic, but we deal with it.