We are 123 Yatra Dot Com. Despite the name, we are not just a website. We have a physical spot at B-3 Swapnapuri, Ae-1 on Rajarhat Road. It is a decent-sized building and we have been here for a while now. Rajarhat Road is always busy, so there is plenty of noise outside, but we have gotten used to it over the years. We help people with their travel plans, mostly booking flights or finding a place to stay that does not cost a fortune. It is a small team of us sitting around computers all day. Sometimes the booking systems are a headache and we have to spend hours on the phone to sort out a single ticket. We do not use any fancy marketing talk or sales scripts. We just tell people what the prices are and what the hotels look like based on what we know. It is a practical job. We get a lot of people from the Swapnapuri area dropping by to ask questions. We do not have a big corporate lobby with a receptionist. You just walk in and talk to whoever is not on the phone at that moment. We have learned a lot about different countries just by looking at maps and reading the fine print on visas. It is a lot of responsibility making sure someone’s holiday goes right, so we try to be careful with the details. It is not always perfect, but we do our best. We are just regular people working a regular job on Rajarhat Road.
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