Hotel Grand Intercontinental

You can find us at 402 R.H. Towers, right on The Mall in the Cantt area of Varanasi. It’s a pretty good spot because it’s a bit away from the very crowded parts of the old city, but still busy enough. The building itself has been here for years, and we occupy our floor with the rooms and the reception area. From the windows, you can see the traffic moving along The Mall. It’s a lot of people coming and going, mostly travelers who are tired from their journey. We spend a lot of our time making sure the beds are made and the bathrooms are clean. It’s not a glamorous job, but it’s what keeps the place running. The elevator sometimes takes its time, so we often just take the stairs. We have a small kitchen area where we make tea for the guests. The staff here is small, and we’ve all worked together for a long time, so we know how to stay out of each other's way. In the evenings, the lights on the street come on and the area feels a bit different. We handle the bookings mostly on a ledger or a simple computer system. It’s an old-school way of doing things, but it works for us. We just focus on giving people a place to rest while they are visiting the city for whatever reason brought them here. We have a few regulars who stay here every time they visit Varanasi.