Kaapi Machine India Pvt. Ltd

Kaapi Machine India is set up on the ground floor of D-47 in South Extension Part I. It’s a nice area to work in, and being on the ground floor makes it easy for us to move the coffee machines in and out. The office is usually filled with the sound of someone testing a grinder or a brewer. We have different machines sitting around on benches while we check them over. It’s a bit of a workshop and an office combined into one. We spend a lot of time explaining how the buttons work or fixing a gasket that’s gone leaky. The staff here really likes their coffee, as you might expect. We have a small table where we sit and go over the schedules for the technicians. It’s not a very formal place; you’ll often find us with a bit of coffee dust on our shirts. We handle the sales and the repairs from this spot. South Ext can be very busy, but our little corner stays relatively organized. We don’t use any scripted sales pitches. We just show people what the machines do and let them decide for themselves. It’s a straightforward way of doing things. We try to keep the paperwork simple and the machines running like they should. Most days end with us cleaning up the counters and getting ready for the next batch of repairs. It's just us and the machines.