Pal Agro Herbal Industries

Our shop is at 399, Khari Baoli. If you know Delhi, you know how packed this market gets. We have been here at Pal Agro Herbal Industries for a long time. It’s a narrow lane and the smell of spices and herbs is everywhere. We aren't a big company with fancy suits. Most of the time we are just in our regular clothes moving sacks around. We handle all sorts of herbal products and raw materials from the farms. It’s a lot of manual work. We have to check the quality by hand and make sure the bags are sealed properly. The building is old and the walls are a bit chipped, but it works for us. We don't have a lot of space, so we have to be smart about how we stack things. Sometimes the electricity goes out for an hour or two and we just wait it out. My cousin helps me with the accounts. We have some regulars who have been buying from us for twenty years. We don't do any advertising. People just find us by word of mouth or by walking past the shop. It’s a tough life in the market but it’s what we know. We close up late in the evening and start again early. It’s just the way it goes here. There’s always someone shouting or a cart blocking the way, but we wouldn't be anywhere else. It’s just how things are at Pal Agro Herbal Industries.