The Tile House

Our shop is at B-91 in Kalkaji. It’s a nice area, and we’ve been part of the neighborhood for quite some time now. Being in Kalkaji, we get a lot of local families who are just trying to fix up their homes. They come in looking for a few tiles to replace ones that cracked, or maybe they’re doing a whole room. We don't have a massive warehouse, so we keep what we can in the shop and the rest is stored away. It's a bit of a squeeze sometimes. You have to watch your step so you don't trip over a stack of ceramics. We aren't polished people. We wear comfortable shoes and we talk to people like they’re our neighbors, because usually, they are. We don't have a mission statement or anything like that. We just open the doors in the morning and see who comes in. Sometimes we spend an hour just talking about the weather or the local news with a customer. It’s that kind of place. The sign outside is a bit old, but people know where we are. We try to be helpful without being pushy. If we don't have what you need, we just say so. There’s no point in making things up. It’s just a small shop on a residential street, and we’re happy to keep it that way. It works for us and it works for the people who live nearby.