Cargo World (Exim Services)

Cargo World is located in Mahipalpur Extn., right across from the Kps Convent School at L-44A/352. It’s a busy little pocket of the city. We focus on Exim services, which basically means we help people get their goods across borders. Our office is in a residential-commercial mix area, so it’s always lively outside. You can hear the kids at the school during the day. We spend most of our time staring at customs forms and talking to the airport staff since we are so close to it. Shipping stuff overseas involves a lot of red tape, and our job is to navigate through it. We aren't a big flashy agency. It’s just us in a modest office, making sure the labels are right and the taxes are paid. Sometimes things get stuck in transit and we have to spend hours on the phone trying to figure out why. It’s part of the job. We have a few regulars who have been using us for years because they know we don't give them the runaround. We just tell it like it is. If a shipment is going to be late, we say so. We don't have a marketing department or anything like that. Word of mouth has always been enough for us. It’s a lot of work keeping up with the changing regulations but we manage to stay on top of things most of the time.